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Shipping & Returns Policy


Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking details.
During peak seasons or promotional periods, processing times may be slightly extended.
Shipping & Delivery
Delivery times vary depending on your location and selected shipping method.
Estimated delivery times:

  • Domestic Orders: 5-15 business days

  • International Orders: 15-60 business days and may be extended depending on the garment supplier or customization requirements.

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping fees are calculated at checkout. Free shipping promotions may be offered from time to time.
For international orders, customs duties and import taxes (if applicable) are the responsibility of the customer.
Order Tracking
Once shipped, you will receive a tracking number via email to monitor your package in real time.


Returns & Exchanges


Return Eligibility
We accept returns within 14 days of delivery.
To be eligible for a return, items must:

  • Be unworn and unused

  • Be in original condition

  • Include original tags and packaging

Items that do not meet these conditions may not be accepted.
Exchanges
If you need a different size or item, please contact our support team.
Exchanges are subject to product availability.
Non-Returnable Items
Custom-made or personalized items may not be eligible for return unless defective.
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, refunds will be processed to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
We will resolve the matter as quickly as possible.
Contact Us.


 

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